2nd.MD provides convenient virtual access to experts from top national institutions who are leading the research, clinical trials, and next generation of health care. Whether it’s a new diagnosis, upcoming surgery, or questions about a chronic condition or pain, we help you on your healthcare journey.
At 2nd.MD, we connect you with compassionate, skilled nurses and board-certified, leading doctors across the country for an expert medical consultation via phone or video.
2nd.MD expert specialists can help you:
2nd.MD has access to more than 900 expert physician specialists representing all specialties and subspecialties, ensuring you are connected to the appropriate specialist. You can be sure the specialist you talk to will be one of the nation’s best because we choose them based on their years of practice in their niche subspecialty, research and academic publications.
We streamline the pathway to optimal health. Our members say they have never spoken to a doctor for this long or understood their condition so clearly.
The average number of minutes a member talks to one of our expert physician specialists via phone or video call from the comfort of their own home.
Our NPS score. Net Promoter Score ranges from -100 to 100 and measures customer loyalty and willingness to recommend a brand.
The number of board-certified physician specialists we work with from the nation’s leading centers of excellence, academic, medical and research facilities
The percent of members who say that receiving a consult increases their appreciation of their company’s benefits
The percentage of consults that lead to an alternative treatment plan
The percentage of consults that lead to an alternate diagnosis
The percentage of consults that lead to voluntarily canceled surgeries